Industry Benchmarking Research

Know exactly where your organization stands.

For decades, the benchmarking industry has collected data from organizations, packaged it as proprietary research, and sold it back at a premium. Benchlytics is built on a different model. Members contribute performance data and receive rigorous peer benchmarks in return, updated every quarter.

Apply for Membership See how it works
Metrics defined before collection begins
Every benchmark metric is documented with a precise operational definition before a single data point is requested. No retroactive methodology changes.
Identity separated from benchmark data
Your organization’s identifier is cryptographically separated from your submitted data before it enters the benchmark dataset. Other members cannot identify you.
No vendor relationships in metric design
Benchlytics has no sponsorship arrangements with technology vendors. Metric selection is driven by practitioners and literature review, not by who funds the research.
Quarterly updates, not annual snapshots
Benchmark datasets are refreshed every quarter. Members receive current peer data, not a report that was accurate eighteen months ago.
Literature review before metric design
Every benchmark is grounded in peer-reviewed research and practitioner literature before data collection is designed.
Cohort controls by size, sector, geography
Benchmarks are segmented so that comparisons are meaningful: true peers at comparable scale, not the broadest available category.
Practitioner validation before launch
Every metric set is reviewed by practitioners actively working in the relevant industry before the first data collection cycle opens.
Findings reported with appropriate limits
Reports include confidence intervals, sample sizes, and explicit acknowledgment of limitations. We do not overstate what the data shows.

A research cooperative, not a research vendor

The conventional benchmarking model is extractive: a research firm collects data from organizations, converts it into a proprietary dataset, and sells access back to the contributing organizations, often at prices that exclude the ones that need it most. The organizations that provided the raw material are charged for the finished product.

Benchlytics inverts that model. Member organizations contribute performance data and receive the full benefit of the aggregated dataset. Every new member strengthens the benchmark for everyone already in the consortium. There is no markup on data you helped produce.

We operate in industries where reliable peer benchmarks are missing: places where leaders make consequential decisions about budgets, staffing, and strategy without knowing whether their performance is strong or lagging. We build the research infrastructure those industries are missing, one vertical at a time.

"The most useful benchmarks are the ones organizations contribute to. They carry the credibility of shared investment and the accountability of mutual transparency." Dr. David L. Harkins, Founder
  • Data is held in trust for consortium members, not owned by Benchlytics
  • Metric definitions published before data collection opens
  • Founding member rates honored for the life of active membership
  • Annual reports shared with members before public release
  • Benchmarks suppressed below minimum cohort size to protect anonymity
Industries we serve

Designed specifically for each industry

Each vertical is designed around its own data landscape, not a generic framework applied uniformly across sectors.

● Live
Charitable Nonprofit
Financial benchmarks derived from IRS 990 filings across 40+ NTEE sub-segments: human services, health, arts, education, foundations, and more.
Get reports → Custom Research
Cruise & Ferry: Customer Engagement & Middleware
Consortium benchmarking for customer engagement platforms and middleware vendors in the maritime passenger sector. Founding cohort forming now.
Join the founding cohort →
The consortium model

Research that improves as the consortium grows

Apply & contribute

Member organizations submit performance data quarterly via a secure, anonymized pipeline. Your identity is cryptographically separated from your data and is never individually identifiable in published findings.

We build your peer cohort

Based on your industry, size, and structural characteristics, we identify your true peer group. Sub-segment precision means you’re measured against organizations doing comparable work at comparable scale.

Benchmarks, quarterly

Members receive updated benchmark reports every quarter. Every new participant sharpens the dataset. The cooperative model means stronger data benefits every member, not just the largest contributors.

Why Benchlytics

A different kind of research organization

vs. consultant research
Data collected from you, packaged, and sold back at a premium
Traditional benchmarking firms gather organizational data, wrap it as proprietary research, and charge the contributing organizations for access. Benchlytics members contribute data and receive the full benchmark dataset in return. No markup, no extraction, no exclusion.
vs. vendor-sponsored surveys
Metrics selected to favor whoever funded the research
When a technology vendor publishes a benchmark report, the metric selection reflects their commercial interests, not your diagnostic needs. Benchlytics has no sponsorship relationships with technology vendors. Editorial independence is structural, not stated as policy.
vs. no data at all
Making consequential decisions without knowing where you stand
Many industries have no reliable peer benchmarks. Leaders set budgets, build teams, and make strategic commitments without knowing whether their performance is strong or lagging. Benchlytics builds the research infrastructure those industries are missing, one vertical at a time.
Nonprofit organizations: reports available now
If your organization files an IRS 990, Benchlytics can generate a financial benchmark report using public data. No data submission is required. Individual reports and foundation portfolio licenses available across 40+ NTEE sub-segments.
View nonprofit reports →

Ready to know where you stand?

Join the founding research cohort and help build the benchmarks your industry has been missing.

Apply for Membership Learn about custom research